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Reviews
“I recently purchased a fabulous Land Rover Defender 90 from Frank Cussen Automotive, and I genuinely couldn’t be happier with both the vehicle and the overall experience. From the outset, Frank was an absolute pleasure to deal with, straightforward, honest, professional and extremely knowledgeable of the product. Truth be told, I purchased the Defender without ever seeing it in person, relying entirely on Frank’s description, WhatsApp messages and assurances. I needn’t have worried, as the vehicle was exactly as described, if not better. The defender was in immaculate condition, with fully documented service and maintenance history right up to the present day. For a vehicle of almost twelve year old, its condition was nothing short of remarkable and a real testament to the quality of vehicles Frank sources and sells. What particularly impressed me was Frank’s genuine enthusiasm for, and knowledge of, the Land Rover Defender. It was immediately apparent that he knew this particular vehicle inside out, which gave me great confidence throughout the purchase. It’s refreshing to deal with someone who is not only passionate about what they sell but also places such importance on honesty, transparency and customer satisfaction with regular communication to the purchaser at the forefront. I would have absolutely no hesitation in recommending Frank Cussen Automotive to anyone looking to purchase a high-quality, premium vehicle, particularly a future classic Land Rover Defender.”
“Frank is an absolute gent, incredibly professional and knowledgeable. From first contact to test drive to driving away in the cupra. Every step of the way Frank was so friendly and accommodating and he found a buyer for my car. I am absolutely delighted with my new car and I would highly recommend Frank to everyone. I will definitely be going back to him for my next purchase!”
“ purchased an id.3 tour as a 2nd ev from Frank who knows his cars and really doesn't have to do much to sell them. Quality cars at fair pricing he offers trade ins and is very upfront. A gentleman to deal with and I'm very happy with my purchase and overall experience.”
“Five-star service from Frank! He made buying my Land Rover quick, transparent, and completely stress-free. I highly recommend working with him if you're in the market for a quality vehicle”
“Frank was great to deal with. He is very knowledgeable about the ins and outs of electric cars, and filled us in on what to look out for while comparing. Very friendly, and good communication. Offered to meet at times that would suit us. Very happy with our purchase”
“It was an absolute pleasure dealing with Frank over the purchase of the DS4 that he was advertising. From my initial contact to the delivery of the car Frank was on point no matter what time of day it was, it genuinely felt like I had question after question but at no point did he make me feel like I was an inconvenience and always made sure he answered any question to reassure me. Our paths will definitely cross again in the future however I'm going to enjoy my 2022 DS4 for the foreseeable future. All the best Frank.”
“I recently bought a BMW 420 Convertible from Frank at Frank Cussen Automotive, and I couldn't be happier with the experience. From the first phone call to collecting the car, Frank was professional, honest, and incredibly helpful. There was no pressure at any stage, and he took the time to answer all my questions and make sure I was completely happy with my purchase. The car was presented in immaculate condition and was exactly as described. It's clear that Frank takes great pride in the quality of the vehicles he sells and in providing excellent customer service. I would highly recommend Frank Cussen Automotive to anyone looking for a quality car and a straightforward, trustworthy buying experience. Thanks again, Frank—I absolutely love the BMW 420 Convertible”
“Very happy to have come across Frank Cussen Automotive. From the moment the first enquiry was made right through to the end process it was a fantastic experience. Frank was there to help and answer any questions I had and was more than happy to support. It wasn't like other garages I'd visited where you feel pressured into making a quick decision, Frank allowed as much time as I needed which was appreciated. He has a great stock of cars and very reasonably priced. Would definitely be going back to Frank when looking to change cars going forward, cannot recommend enough. Thanks for everything Frank, definitely 5 star worthy 👍”
“Frank is an absolute gentleman, and I can understand why he has earned such an excellent reputation. I have to say this was probably the best car-buying experience I’ve had to date. The car itself was exactly as described, a beautiful, one-owner Mercedes with a full Mercedes-Benz service history. It’s clear that Frank carefully selects the finest examples and takes great pride in the quality of the cars he sells. The whole experience was relaxed, straightforward and efficient. Nothing was too much trouble, and I never felt under any pressure. I’m genuinely delighted to have found Frank and absolutely over the moon with my car. If you’re looking for someone who is professional, knowledgeable and genuinely wants you to be happy with your purchase, I would have no hesitation in recommending Frank Cussen Automotive.”
